Yes!

We offer all our customers permanently free shipping throughout the EU.

We ship worldwide.

• EU – Free shipping by DPD
• Switzerland – Shipping by UPS – Shipping costs EUR 35/ Sales price is calculated without Austrian VAT (20%). Any import duties of the recipient country such as customs duties, VAT and advance commission are charged directly to the recipient by UPS. These costs must be borne by the recipient.
• Worldwide – Shipping by UPS – Shipping costs EUR 75 / Sales price is charged without Austrian VAT. Any import duties of the recipient country such as customs duties, VAT and advance commission will be charged directly to the recipient by UPS. These costs must be borne by the recipient.

After ordering, the purchase can be cancelled within 14 days without giving any reason .

We have created a form for the revocation, which can be downloaded here can be.

Please send the completed form to our customer support.
You can reach them at the following email address:

customercare@philpetter.com

More information on cancellation can be found on our " Returns " page.

Yes, the cost of returning the goods is borne by the buyer.

Naturally.
Phil Petter stands for high quality products and flawless production.
Should a production error occur, please contact our customer support.

If an ordered item does not fit, please contact our customer support and use the 30-day cancellation period.
Please pay attention to the original condition of the item.

Worn items and items that are no longer in their original condition are excluded from returns.

1. Turn the garment inside out!

2. Always wash knitwear separately!

3. Use a large laundry bag to avoid possible damage from the washing machine!

4. Merino wool/cashmere/alpaca/merino stretch

Only wash in cold water on a wool cycle with liquid wool or cashmere detergent

5. Cotton/cotton stretch/linen/viscose

30 ° - Wash in delicate cycle with liquid detergent

6. Viscose stretch jersey

30 ° - Wash in delicate cycle with liquid detergent

7. Only spin the laundry briefly in the machine at low speed.

8. Never tumble dry knitwear and jerseys!

9. Do not wring out the garment afterwards but gently squeeze it on a towel.

10. Lay the garment in the correct shape, if necessary pull it slightly into the correct, original shape and leave it to dry lying on a towel.

11. Do not let knitwear dry on a clothesline or on the radiator!

12. Jerseys can be dried on a suitable hanger after washing!

13. Iron only on the wrong side of the fabric with steam and, if possible, without touching the fabric.

Of course, every Phil Petter garment can also be dry cleaned.

Please never tumble dry knitwear and jersey!

This is not absolutely necessary.

However, please note:

- Merino wool/cashmere/alpaca/merino stretch

only cold wash on wool cycle with liquid wool or cashmere detergent

- Cotton/cotton stretch/linen/viscose

30 ° - Wash in delicate cycle with liquid detergent

- Viscose stretch jersey

30 ° - Wash in delicate cycle with liquid detergent

You can download the comprehensive care instructions here.

Any import duties in Switzerland such as customs duties, VAT and advance commission will be charged directly to the recipient by UPS. These costs must be borne by the recipient.

In principle, there are no customs duties within the European Union.

Phil Petter was founded in 1973.

In 2023 we were already able to celebrate our 50th anniversary with our partners and customers!

The family business Phil Petter has been providing comfortable, sustainably produced clothing with a feel-good guarantee for 50 years.

With our well-thought-out designs you will leave a special first impression at every event.

From Austria, for the world.

You can find our products in exclusively selected local stores.

Click here to go to our store finder.

All our items are manufactured in our own production facility in the heart of Dornbirn , Vorarlberg.

We only use materials from Central Europe.
In this way we guarantee short supply chains and the highest quality.

This includes our ever-popular Merino wool, soft Alpaca wool, and much more.

Since we only source goods from Central Europe and manufacture them in Austria, we keep our delivery and production routes as short as possible.

Phil Petter Knitwear stands for exclusive clothing , carefully selected materials and unique designs for the self-confident man .

At Phil Petter, responsible business practices and animal welfare are a high priority: We source our guaranteed mulesing-free merino wool from breeders who adhere to strict regulations to protect merino sheep.

The merino wool we use is of the highest quality and is certified according to RWS standards and OEKO-Tex.

Mulesing is a highly painful, preventative procedure on Merino sheep in which folds of skin around their tails are cut off (without anesthesia and often without wound care) to protect them from myiasis, the infestation of fly maggots.

This practice is common practice, for example, with Merino sheep in Australia – the main country of origin of Australia.

Since the Merino sheep from which we get our Merino wool at Phil Petter have not been bred at all, there is no danger of fly maggots nesting.

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There we regularly share insights behind the scenes.